Care Instructions
How do I take care of my jewelry?
Gold-Filled Jewelry
Our 18K gold-filled pieces are designs for everyday wear and long-lasting beauty.
- Use a soft cloth or a fresh, soft brush to remove buildup
- Dry thoroughly after cleaning
- Store in jewelry pouch/box when not in use
Avoid prolonged exposure to perfumes, lotions, chlorine, and harsh cleaning products to help preserve the finish.
Sterling Silver Jewelry
Sterling silver may naturally oxidize over time, but proper care keeps it shining.
- Gently polish using the cloth provided with your order
- Clean with warm water and mild soap if needed
- Dry completely before storing
- Store in jewelry pouch/box when not in use
Light tarnishing over time is normal and easily restored with regular care.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Shipping & Returns
International Shipping
All orders are dispatched from our Bermuda warehouse within 2 - 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us.
RETURNS
Because our jewelry is handcrafted with care, all sales are final. We do not accept returns or exchanges.
If there is an issue with your order due to damage or error, please contact us within 48 hours of delivery for support.